Loans with Jackie | Jackie Castro, Bilingual Loan Officer in Arizona
Jackie Castro · Loan Officer · English & Español

Your home loan, explained clearly. Serving, not selling.

I'm Jackie, a bilingual loan officer with the GX4 Mortgage Team. Whether you're buying your first home, upgrading, investing, or refinancing, I'll help you understand your options and build a plan around your goals, with clear communication every step of the way.

10 years in banking & lending · Serving all of Arizona · NMLS #2420425

Jackie Castro, loan officer
Loan options

First home or fourth, there's a path for you.

I'll match you to the loan that fits your goals, your budget, and your timeline.

First-time buyers

Clear guidance from pre-approval to keys, with FHA, conventional, and VA options.

Move-up buyers

Ready for your next home? We'll plan the timing and financing so the move goes smoothly.

Refinance & home equity

Lower your payment, change your term, or use your equity with a refinance or HELOC.

Down payment help

Arizona assistance programs that can cut the cash you need at closing.

Investors

DSCR loans that qualify on a property's rental income, not just your personal income.

New construction

Financing for new builds, from contract to move-in.

Subject to credit approval and program guidelines. Not all borrowers will qualify.

How it works

A clear plan, start to finish.

  1. Start a conversation

    Chat with me here or give me a call. Tell me your goals, in English or Spanish.

  2. Get your plan

    We review your income, credit, and savings together, and I walk you through your options.

  3. Get pre-approved

    A document checklist built around how you earn, and a pre-approval you can shop with confidence.

  4. Close with confidence

    I keep you and your agent updated at every step, all the way to the keys.

Meet Jackie

Serving, not selling. Sirviendo, no vendiendo.

Experience10 yrs banking & lending
LanguagesEnglish · Español
TeamGX4 Mortgage Team
ServingPhoenix metro & all of Arizona

I grew up in a family where nobody talked about buying a home. It felt like something for other people. Today I'm the first homeowner in my family, and I became a loan officer so the next family doesn't have to figure it out alone.

I work with first-time buyers, families ready for their next home, investors, and homeowners who want to refinance. Whatever the goal, I explain every step in plain words, in English or Spanish, at your own table and at your own pace.

Before mortgages, I spent 10 years in banking and financial services. I know what underwriting looks for, so we catch income, credit, and asset questions early, not in closing week.

Homeownership is how families build generational wealth, and I take that seriously.

Questions

Straight answers.

Don't see yours? Ask me in the chat.

How much do I need for a down payment?

It depends on the loan. Some conventional loans allow as little as 3% down, FHA loans start at 3.5%, and VA loans may allow 0% down for eligible buyers. Arizona down payment assistance can help with the rest. I'll show you what fits your situation.

What do I need to get pre-approved?

Usually recent pay stubs or income documents, bank statements, and an ID. I send you a checklist built around how you earn, so you only gather what you actually need.

Can we do everything in Spanish?

Yes. Every conversation and document walkthrough can be in Spanish, and family members are always welcome at the table. Sí, con gusto.

My credit isn't perfect. Should I still reach out?

Yes. Some programs work with lower scores, and if you're not ready yet, I'll build you a clear plan to get there.

Do you only work with first-time buyers?

No. I help first-time buyers, move-up buyers, investors, new construction, and homeowners looking to refinance or use their equity.

Let's talk

Ready when you are. Hablemos.

Chat with me using the button in the corner, or reach out directly.

Call(480) 915-9331 Email[email protected]
Office2701 East Insight Way, Suite 150, Chandler, AZ 85286
For real estate agents

Let's get your next buyer to the closing table.

Fast pre-approvals, updates at every milestone, and service in English or Spanish. Every buyer, every price point.

Partner with me

Loans with Jackie

Serving, not selling.

Jackie Castro, Loan Officer · GX4 Mortgage Team
Powered by Barrett Financial Group

Contact

(480) 915-9331
[email protected]
2701 East Insight Way, Suite 150, Chandler, AZ 85286